Competencies

We test your websites and software as objective evaluators for ease of operation, i.e. for Usability and Joy of Use. Set high value on developing your software and web pages right from the start so that they are easy to use and please your customers. Thus your benefit is twofold: satisfied users and lower costs. UsabilityAgent helps you at every point of development with innovative methods of testing and extensive advice.
"Bad Usability equals no customer." Jakob Nielsen
Make the needs of your customers the starting point for all your decisions and benefit from following effects:
  • Increase in sales effected by new customers: You satisfy your customers by supplying all their needs. They have no reason for abandoning their basket.
  • Cost savings: Your customers will need less help, support costs will decrease. Expensive changes ex post are avoided.
  • Increase of productivity: Your employees will work more efficiently with usable Software and Intranet.
  • Enhancement of your companys' image and your customers' loyalty: Customers directly associate the perceived quality with your company. That's why they will recount this to others - and will come back themselves too.
  • Additional sales argument: You can sell products whose usability is attested objectively by experts and by the users themselves.
  • Augmentation of knowledge: You will get to know important information about the needs of your users. We will uncurtain them to the marrow.
"Out of market necessity, resulting from changes in the user population and the increased competiveness of the marketplace, has come a need for usable products."
Carol M. Barnum